Shipping

Delivery Policy

Welcome to NOROLUX! We are committed to providing you with a transparent and efficient delivery experience. Here is our detailed delivery policy:

Free Delivery: All orders qualify for free delivery, with an estimated delivery time of 3 to 8 days.

Order Processing:

Your order will be processed within 1 to 2 business days. We strive to dispatch your product as quickly as possible.

Tracking Number: Once your order is processed, you will receive a tracking number via email. This number will allow you to track the progress of your package in real-time until it reaches your doorstep.

Easy Returns: We accept returns and make it easy for you. Returns are free and can be made at any postal service office in France and the United States (USPS) et FEDEX.

Full Refund in Case of Non-Delivery: If, for any reason, you do not receive your item within the specified timeframe, we will provide a full refund. Customer satisfaction is our top priority.

We understand the importance of reliable delivery and exceptional customer service. If you have any questions or concerns regarding your delivery, feel free to contact us at supportclient@norolux.com or through chat. We are here to assist you!

Thank you for choosing NOROLUX for your online needs. We are delighted to serve you!

 

  • Trade name: NOROLUX
  • Phone number: +1 8452816537
  • Email: supportclient@piwiti.com
  • Physical address: 6 Bonnie Brae Drive, Middletown NY 10941, États-Unis